Tech Depot questions

Question 1

Where is Tech Depot in County Clare?

Accepted Answer

Tech Depot Ennis is at Unit 5A Riverside Business Park, Quin Road, Ennis, Co. Clare, V95 HH61. The second store is at Main Street, New Road, Ennistymon, Co. Clare, V95 TH74. Directions buttons for both stores are on the stores page.

Question 2

Is the product I am looking for in stock?

Accepted Answer

Stock moves quickly and it differs between the Ennis and Ennistymon stores, so we do not publish stock counts online. Send us the item you are looking for on WhatsApp, or call the store, and the team will tell you what is on the shelf or what we can order in for you.

Question 3

How do I find out how much something costs?

Accepted Answer

We do not display product prices on this website, because pricing and availability change with stock. Message us on WhatsApp or call the store with the item you have in mind and we will confirm the current price and the options available to you.

Question 4

Can I buy anything on this website?

Accepted Answer

No. This website is here to show what Tech Depot does and to put you in touch with the team. There is no online checkout and no payment is taken on this site. Every purchase is made in store at the counter, and we can hold an item aside once you have confirmed it with us on WhatsApp or by phone.

Question 5

Do I need to book before bringing a device in?

Accepted Answer

You can walk in during opening hours, or send us the details on WhatsApp first. A repair enquiry tells us what is coming in, and we confirm the next step with you before anything is agreed.

Question 6

Which devices do you repair?

Accepted Answer

Laptops, desktop computers, MacBooks and iMacs, smartphones, tablets and printers. We also handle software faults, data recovery, antivirus work, performance issues, upgrades and system failures.

Question 7

How does repair pricing work?

Accepted Answer

Repairs are assessed before they are agreed, so you get a clear picture of the fault and the options first. Send the device type and a description of the fault on WhatsApp and the team will talk you through it. Work is only carried out once you are happy to proceed.

Question 8

Can you help without me bringing the device in?

Accepted Answer

Yes. Remote support lets our technician view your screen with your permission and work on the issue directly. Get in touch on WhatsApp or by phone and we will talk you through setting it up.

Question 9

Do you support businesses as well as homes?

Accepted Answer

Yes. Home IT covers setup, device support, software help, performance troubleshooting and remote support. Business IT covers managed services, cloud computing, backup and recovery, support arrangements, networks and security, equipment repair and web design. Message us to discuss what your business needs.

Question 10

What are your opening hours?

Accepted Answer

Both stores, Ennis and Ennistymon, are open Monday to Saturday from 9:00 am to 6:00 pm, and closed on Sunday. You can message us on WhatsApp at any time and we reply during opening hours.

Question 11

Can I reserve something before I drive over?

Accepted Answer

Tell us what you are looking for on WhatsApp or by phone and the team will check the shelf in Ennis and Ennistymon. If it is there and you want it, let us know and it can be put aside with your name on it.

Question 12

Can you order in something you do not have in stock?

Accepted Answer

For most technology, yes. Send us the item or the model and we will come back with what we can get and how long it takes. Nothing is ordered without your say so.

Question 13

What should I send when asking about a product?

Accepted Answer

The clearest things are the name or model, a photo of the label or the item, and what you need it to do. If you are not sure, describe the job it has to do and we will suggest options.

Question 14

How long will a repair take?

Accepted Answer

It depends on the fault and on parts, so we confirm it once we have looked at the device rather than quoting a number in advance. For anything that needs a part ordered in, we will tell you that at the start.

Question 15

Can you repair something without me leaving it with you?

Accepted Answer

For many software, network and printer issues, yes: remote support or a call out can solve it on site. Hardware faults generally need the device on our bench. Tell us what is happening and we will suggest the right route.

Question 16

Will my data be safe while you have the device?

Accepted Answer

Your data is discussed with you before anything that could affect it, including reinstalls. Where a drive has failed, we talk to you about recovery rather than guessing.

Question 17

Do you visit homes and businesses?

Accepted Answer

Yes. When a job cannot be handled remotely or at the counter, we arrange a technician call out to your home or business. Give us the address, the kit involved and the fault and we will confirm a time with you.

Question 18

Is remote support safe?

Accepted Answer

The session is started by you, on your own computer, using the remote support client, and you watch everything that happens. You can end the session at any time.

Question 19

Do you build and look after websites?

Accepted Answer

Yes, web design for local businesses is part of what we offer, including the site itself and keeping it up to date afterwards. Message us about your business and we will talk it through.

Question 20

How do I get directions to either store?

Accepted Answer

Both stores have a Get Directions button on the stores page that opens Google Maps on the exact address: Unit 5A Riverside Business Park, Quin Road, Ennis, V95 HH61 and Main Street, New Road, Ennistymon, V95 TH74.

Question 21

What is the quickest way to get an answer?

Accepted Answer

WhatsApp is the fastest route: the messages come to the team with your question already written out, and you can send photos of a device, a label or a screen. Phone is the next best option during opening hours.

Question 22

Can I ask a question without buying anything?

Accepted Answer

Of course. Most people start with a question: which laptop suits them, whether a fault is worth repairing, or what a piece of kit should cost. Ask us and there is no obligation.

Your local tech shop and repair experts in County Clare.

Websites that look world class.

Everything tech, from people you can actually walk in and talk to.

Real counters. Real people.

Availability and prices, straight from the store.

Never a call centre. Always the team in Clare.

What we stock. Ask what is on the shelf today.

Ask on WhatsApp. Buy at the counter.

Looking for something specific?

Fixed properly. Fixed locally.

Bring it in

Free assessment

You decide

Collect it

For homes. For businesses. For Clare.

Tech help, without the jargon.

Your local technology partner.

Clare's favourite tech shop.

Two stores in County Clare.

Tech Depot Ennis

Tech Depot Ennistymon

Questions? Answers.